Pet claims

Routine pet care: what to do and what to gather

Only some policies cover routine care, so check yours first.

Do this first

1. Check your policy covers routine care It's usually an optional extra with annual limits.
2. Ask for an itemised invoice
3. Claim within your insurer's time limit

Who to tell

• Your pet insurer: Start your claim.

What to gather

• Confirm routine care is on your policy. Many policies don't include it.
• The itemised vet invoice. Itemised, not just a total.
• Proof of payment. Receipt or card statement.
• Vaccination or treatment record. Supports what was done.

Things that catch people out

• Routine care usually has a separate annual limit.

General guidance only. It isn't your insurer's requirements or financial advice. Always check your policy documents and your insurer's instructions.